Each week, Crowell & Moring’s State Attorneys General team highlights significant actions that State AGs have taken. See our State Attorneys General page for more insights. Below are the updates from October 15-21, 2026:

Multistate

  • A coalition of 40 attorneys general filed a notice in the bankruptcy proceedings of Character Technologies, Inc. to raise concerns about the company’s privacy and safety practices. The company was responsible for an AI chatbot platform, Character.AI, that was sued in 2024 for wrongful death attributed to the platform’s emotional impact on a child. The filing highlighted the significant volume of sensitive user data held by Character.AI, including private chatbot conversations involving both adults and children.
  • A coalition of 18 attorneys general secured a $664 million settlement with Snap Finance, a consumer financial services company offering lease-to-own agreements through merchant partners. The settlement also requires Snap Finance to change its business practices related to advertising restrictions, disclosure and transparency, servicing protections, lease terminations, and merchant training and compliance.
Continue Reading State AG News: Data Privacy, Antitrust, AI, Consumer Protection (October 15–21, 2026)

On August 19, 2026, the FTC issued a press release outlining the agency’s proposed Enforcement Policy Statement on personalized pricing putting businesses on notice that using consumers’ personal data to set individualized prices without clear and conspicuous disclosures — including the fact of personalization, its basis, and the data used — may constitute a deceptive…

Register now to join Crowell partners Joanna Forster, Toni Michelle Jackson, and Daniel Leff for a focused discussion on surveillance pricing — what it means for your business, the risks it creates, and the concrete steps you can take now, from reviewing your pricing practices and privacy policies to building a proactive risk management strategy. The webinar will take place on Wednesday, June 10, 2026 from 12:30 – 1:30 p.m. EDT.

Continue Reading Register Now! The Next Frontier — Surveillance & Personalized Pricing Webinar